Terms and Conditions

Welcome to ASNA DigiGold (“we”, “our”, “us”). By using our website, app, or purchasing our products, you agree to these Terms & Conditions. Please read them carefully.

1. Using Our Services

By accessing our services, you confirm that you have read and agreed to these Terms & Conditions, including our Privacy Policy. If you do not agree, please do not use our services.

2. Our Products

• We offer a variety of gold and silver jewellery through our Bangalore store and online platform.
• Product images, descriptions, and prices are provided for guidance only.
• While we strive for accuracy, errors may occur occasionally.
• Prices may change depending on market trends and availability.

3. Placing Orders & Payments

• Orders placed on our website or app are subject to availability.
• Payments must be completed using our authorized payment options.
• By placing an order, you authorize us to charge your selected payment method for the full purchase amount.

4. Returns & Cancellations

All sales are final. We do not accept returns, exchanges, or cancellations, except where required by law. Please carefully review product details before placing an order.

5. Delivery

Delivery timelines are indicative and may vary depending on location, stock, and operational factors. Ownership and responsibility for the product pass to the customer upon delivery.

6. Intellectual Property

All content on our website/app—including text, images, logos, graphics, and software—is owned by ASNA DigiGold or our partners. Unauthorized use, reproduction, or distribution of our content is prohibited.

7. Your Responsibilities

• Provide accurate information when registering or placing orders.
• Use the website/app lawfully and avoid fraudulent or illegal activities.
• Not attempt to access our systems or data without authorization.

8. Limitation of Liability

ASNA DigiGold is not liable for indirect, incidental, or consequential damages from using our services. We do not guarantee uninterrupted access to the website or app.

9. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be resolved in the courts of Bangalore, Karnataka, India.

10. Updates to Terms

We may update these Terms & Conditions at any time without prior notice. Updated terms will be posted on our website/app with the revised effective date. Continued use of our services indicates your acceptance of the updated terms.

11. Contact Us